Projects by Yudha Hafiz: Real Problems, Real Solutions
Every project Yudha Hafiz builds starts with one question: "What problem are we actually solving?"
Here's a look at some of the most impactful work.
Document Management System (DMS)
The Problem: A mid-sized company had files scattered across email, USB drives, and shared folders. Finding a document took an average of 15 minutes. Compliance audits were a nightmare.
The Solution: A full-featured DMS built with Next.js, TypeScript, and PostgreSQL. Features included:
- Advanced search with filters
- Role-based access control (RBAC)
- Activity audit logs
- Bulk file operations
- Version history
The Result:
- 80% reduction in document retrieval time
- Full audit compliance achieved
- Onboarded 50+ users in week one
AI-Powered Customer Support Bot
The Problem: A growing e-commerce client was receiving 300+ support tickets per week. 70% were repetitive questions about orders, shipping, and returns.
The Solution: Custom AI chatbot powered by GPT-4, trained on the client's product catalog and FAQ database. Deployed on WhatsApp and web chat with:
- Smart escalation to human agents
- CRM integration for order lookups
- Multi-language support (Indonesian + English)
The Result:
- 70% ticket deflection rate
- Average response time: 30 seconds (down from 4 hours)
- Support team refocused on complex, high-value cases
Business Automation Dashboard
The Problem: A business owner was manually moving data between 5 different tools — ERP, CRM, accounting software, marketplace, and analytics. This took 20+ hours per week.
The Solution: A central automation hub that:
- Connected all tools via their APIs
- Automated data sync on a schedule
- Provided real-time monitoring and alerts
- Offered one-click manual triggers
The Result:
- 20 hours saved per week
- Zero data entry errors
- Owner had full visibility across all business operations
The Common Thread
Every project Yudha builds follows the same principle: understand the problem deeply before writing code.
Want to see what we can build together? View the full portfolio.